At Wanova™, we strive to provide fast and reliable shipping so you can start enjoying your natural energy products as soon as possible.
Shipping Times
Orders are processed and shipped within 2-3 business days. Depending on your location, delivery times typically range from 5-7 business days for domestic orders. International orders may take longer, typically between 10-14 business days, depending on customs and delivery service delays.
Shipping Rates
We offer flat-rate shipping on all orders. Shipping costs are calculated at checkout based on your delivery address. We also offer free shipping on orders over a certain amount (details available at checkout).
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress. Please note that tracking information may take 24-48 hours to update.
Shipping Restrictions
We currently only ship to [list of countries you ship to]. For international orders, customs duties and taxes may apply, and the customer will be responsible for any additional charges upon delivery.
Missing or Lost Shipments
If you believe your order is lost or hasn’t arrived within the estimated delivery time, please contact our customer service team at [your contact email] for assistance. We will help track down your shipment or initiate a claim with the carrier.
Address Errors
Please double-check your shipping address before placing your order. Wanova™ is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Thank you for shopping with Wanova™! We are committed to getting your order to you quickly and safely. If you have any questions or concerns, don’t hesitate to reach out to our customer support team.